About Dialogic Card
The SQLphone Runtime program uses Dialogic voice
cards (PCI cards that plug into your PC) to connect
the IVR system to your phone lines. Dialogic are
the world leaders in IVR hardware and are supported
by all IVR telephone software vendors.
The actual number of phone lines your IVR telephone
answering system can support (the maximum number of
simultaneous calls it can handle) is restricted by the
number of Dialogic cards you have installed. Note that
SQLphone supports only Dialogic analogue voice cards,
so will work only with analogue voice lines. We recommend
the 4 line D/4PCI-UFW card.
To increase capacity, you can install multiple cards in a single PC,
subject to number of available PCI slots.
If you need more lines into your IVR system, just add
more PCs and cards, and network them to a common database.
The Dialogic website contains more information, see:
Installing Dialogic cards is easy. Just follow our
SQLphone Dialogic Installation Guide
Dialogic drivers are not freely available for download.
However, must suppliers (including us) will bundle driver CDs with a voice card purchase.
Dialogic Suppliers - North America
We recommend the Dialogic D/4PCI-UFW card. These cost US$500
approx. We can supply these in only Europe, so if you’re
in North America, you will have to find another supplier.
These links should help you find a local dealer:
Find a Dialogic supplier
Recommended by US SQLphone customers
Dialogic Suppliers - Europe
We supply D/4PCI-UFW cards to European customers, priced
at UK£600 plus shipping. Includes cables and driver
CD. Contact us now for